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Post by account_disabled on Oct 26, 2023 4:22:04 GMT
However building a long-term relationship with a customer is a much more complex task and is not limited only to loyalty programs. It is crucial to understand the customer's needs and expectations and provide him with value at every stage of interaction with the brand. This means not only high quality products or services but also excellent customer. Service personalized offers and fast and effective communication. requires commitment at many levels of the organization. From product to marketing to customer service every phone number list department should work to increase customer satisfaction and loyalty. This approach based on understanding and meeting the customer's needs is key to building a long-term and valuable relationship. Principl. Transparency Transparency in business is one of the issues that is gaining importance in the context of Customer Experience CX . In the era of widespread availability of information and growing consumer awareness transparency is becoming one of the key elements of building trust and loyalty.
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